top-three-square1 Ec-friendly Candles Book your Candle event
+44 (0) 1628 947224 info@candlebyevents.co.uk

FAQ

What areas do you cover?
Is the wax safe?
What type of events can you run?
Can you provide testimonials?
What are your payment terms?
Do you provide all equipment?
Do you have standard pricing?
Do you have insurance?

 

What areas do you cover?

We are based in Marlow, Buckinghamshire and deliver events both nationwide and overseas.

Is the wax safe?

We use soy wax, which is a natural product and pleasant to use as it’s biodegradable and can be washed away easily with soap and water (unlike regular paraffin wax). It also melts at a lower temperature at circa 50 oC (about the temperature of hot water from a kitchen tap), so is much safer to use – both for adults and children. All participants are fully briefed and supervised during the event.

What type of events can you run?

Here is a list of some of the events we run, however if you have a specific requirement, please contact us and we can design something specific for you.

Can you provide testimonials?

Yes, we have a number of case studies detailed on our website and also upon request can connect you with a previous customer.

What are your payment terms?

We ask for a 25% deposit on booking and full payment before the event, full details can be found in our terms and conditions.

Do you provide all equipment?

All materials and equipment are provided for running your event, including wax melters, materials, packaging, aprons and table coverings, etc.

Do you have standard pricing?

All our workshops are tailored to your individual requirements and numbers; please contact us for a quotation.

Do you have insurance?

We provide Public and Product Liability Insurance for up to £2 million for all events, this is valid for our venues, public venues or your company offices. A copy of this insurance is available upon request.